(940) 566-2202 Denton
(940) 668-7675 Gainesville

Claim Information

Available Claim Forms

To submit a claim use one of the appropriate company links below. If none are available for your particular claim, please contact us directly.

Auto Accident Claim
Commercial Auto Accident Claim
Earthquake Property Loss Claim Form
Flood Property Loss Claim Form
Motorcycle Accident Claim
Property Loss Claim Form
Renters Property Loss Claim Form
Watercraft Accident Claim
Windstorm Property Loss Claim Form

Alfa Vision

Alfa Vision Claims

Alfa Vision Payment Link

Alfa Vision Policy Information

Allianz Life Insurance Company of North America

American Financial Services

American Southwest Insurance Managers

Centrury National Insurance Co. (appointed broker)

Chase Insurance Life and Annunity Company

Consumers Insurance

Cornerstone National

Cumberland Group

Cumberland Group Payment Link

Cypress Property & Casualty Insurance Company

Dairyland/Sentry

Donegal Payment Link

EMC Personal Payment Link

Farmers Mutual Fire Insurance Co. of Salem County

Founders

Hagerty

Hanover

Haulers

Impact Finance

Indiana Insurance

InsureMax

Lindsay General

National Lloyds

National Loyds Payment Link

Norfolk & Dedham Mutual Fire Insurance Co.

Ohio Mutual Insurance Group

Omni

Pacific Select Property Insurance Company

Premium Assignment Corp.

Premium Funding Specialists

Select General Account Access and Payments

Sentry

Texas Colonial

Traders

United Auto

United Property and Casualty Insurance Company

Universal

Universal Premium Acceptance

Universal Property and Casualty Insurance Company

Victoria

Claims Center

Auto & Property

When reporting a claim, have the following information handy:

date and location of the occurrence

insurance card

insurance information and phone number of other person

general description of what happened (who, what, when, where and how)

police department involved and report number

Life Insurance

When reporting a claim, have the following information handy:

Insured's full name

Date of birth

State of residence

Policy number(s)

Date of death

Cause of death

Company Main claims number Disaster claims number

AIG Insurance Co. Personal: (800) 433-8880 Commercial: (888) 244-2736

Allied Mutual Insurance Co. (800) 282-9445 (800) 282-9445

Allstate Insurance Co. (800) 386-6126 (800) 547-8676

Amco Insurance Co. (800) 282-9445 (800) 282-9445

American Casualty Co. (800) 437-8854 (800) 437-8854

American Employers Insurance Co. (508) 549-9147 (508) 549-9147

American Family Mutual Insurance (800) 374-1111 (800) 374-1111

American Home Assurance Co. Personal: (800) 562-2208 Business: (877) 366-8423

American International Ins Co. (800) 562-2208 (800) 562-2208

American States Insurance Co. (888) 557-5010 (888) 723-3265

Anthem Casualty Insurance Co. (800) 537-5568 (800) 299-6303

Arbella Mutual Insurance Co. (800) 972-5348 (800) 972-5348

Arkwright Mutual Insurance Co. (781) 890-9300 ext. 2502 Set up during disaster

Atlanta Casualty Co. (770) 447-8930 (770) 447-8930

Atlantic Mutual Insurance Co. (800) 945-7461 (800) 945-7461

Auto Club of So Cal 24/7, toll-free claims hotline (800) 67CLAIM

Auto-Owners Insurance Co. (517) 323-1365 (517) 323-1365

Berkshire Mutual Insurance Co. (800) 892-8877 (800) 892-8877

Birmingham Fire Insurance of PA (877) 366-8423 (877) 366-8423

Buckeye Union Insurance Co. (312) 822-5000 (312) 822-5000

Cal State Auto Assn. Inter-Ins (800) 922-8228 (800) 922-8228

Camden Fire Insurance Assn. (888) 421-2111 (800) 456-0996

CIGNA Property & Casualty Ins Co. (215) 761-1000 Varies by state. Call main #

Citizens Insurance Co. of America (800) 628-0250 (800) 628-0250

Colonial Penn Insurance Co. (800) 523-4040 (800) 523-4040

Commerce & Industry Insurance (877) 366-8423 (877) 366-8423

Commerce Insurance Co. (800) 221-1605 (800) 221-1605

Commercial Union Insurance Co. (508) 549-9147 (508) 549-9147

Continental Casualty Co. (312) 822-5000 (312) 822-5000

Continental Insurance Co. (312) 822-5000 (312) 822-5000

Coregis Insurance Co. (312) 849-5000 (312) 849-5000

Country Companies Insurance Grp (800) 846-0100 (800) 846-0100

CUMIS Insurance Society Inc (800) 637-2676 (800) 637-2676

Dairyland Insurance Co. (715) 346-9200 (715) 346-9200

Deerbrook Insurance Co. (800) 253-6611

Explorer Insurance Co. (858) 350-2400 (858) 350-2400

Fidelity & Deposit Co. of MD (800) 854-6011 (800) 854-6011

Fire Insurance Exchange (888) 516-5656 (888) 344-4343

Firemens Insurance Co. of NJ (312) 822-5000 (312) 822-5000

Foremost Insurance Co. (800) 527-3907 (800) 527-3907

Fortune Insurance Co. (800) 933-8585

General Accident Ins. Co. of Am (888) 421-2111 (800) 456-0996

General Casualty of WI (888) 737-8256 (888) 737-8256

General Insurance Co. of America (206) 545-5841 (206) 545-5841

Georgia Farm Bureau Mutual (912) 474-8411 (912) 474-8411

Government Employees Insurance (800) 841-3000 (800) 841-3000

Grange Mutual Casualty Co. (800) 445-3030 (800) 445-3030

Great American Insurance Co. (800) 724-7722 Set up during disaster

Great West Casualty Co. (800) 228-8040 (800) 228-8040

Hanover Insurance Co. (508) 855-8000 (508) 855-8000

Harleysville Insurance Cos. (800) 892-8877 (800) 892-8877

Hartford Personal: (800) 243-5860 Business: (800) 327-3636

Horace Mann Insurance Co. (800) 999-1030 (800) 999-1030

Infinity Southern Insurance Co. (800) 334-1661 (800) 334-1661

Indiana Farm Bureau Insurance (888) 392-5246 (888) 392-5246

Insurance Co. of North America (215) 761-1000 Varies by state-Call main #

Insurance Co. of the State of PA Personal: (800) 562-2208 Business: (877) 366-8423

Integon National Insurance Co. (800) 468-3466 (800) 468-3466

Interinsurance Exchng Auto Club (714) 850-5111 (714) 850-5111

John Deere Insurance Co. (800) 635-3377 (800) 635-3377

Kemper Auto and Home 1-888-216-6066 1-888-216-6066

Kemper Insurance Co. Call your agent Personal: (800) 353-6737

Commercial: (800) 450-0692

Kentucky Farm Bureau Mutual Ins. Call your agent Call your agent

Lexington Insurance Co. (877) 366-8423 (877) 366-8423

Liberty Insurance Corp. (800) 526-1547 (800) 526-1547

Liberty Mutual (800) 526-1547 (800) 526-1547

Lumbermens Mutual Casualty Co. Call your agent Personal: (800) 353-6737

Commercial: (800) 450-0692

Medical Liability Mutual Ins Co. (212) 576-9850 (212) 576-9850

Metropolitan Property & Casualty (800) 854-6011 (800) 854-6011

Mid-Century Insurance Co. (888) 516-5656 (888) 344-4343

Motors Insurance Corp. (313) 556-4632

National Fire Ins. Co. of Hartford (312) 822-5000 (312) 822-5000

National Indemnity Co (402) 536-3000

National Union Fire Ins. Pittsburgh Personal: (800) 562-2208 Business: (877) 366-8423

Nationwide Mutual Fire Insurance (800) 421-3535 (800) 421-3535

Nationwide Mutual Insurance Co. (800) 421-3535 (800) 421-3535

New Hampshire Insurance Co. (877) 366-8423 (877) 366-8423

New Jersey Manufacturers Ins. Co. (609) 883-1300 (609) 883-1300

New York Casualty Insurance Co. (800) 892-8877 (800) 892-8877

N. Carolina Farm Bureau Mutual (919) 782-1705 ext. 8693 (919) 782-1705 ext. 8693

North River Insurance Co. (508) 549-9147 (508) 549-9147

Northern Assurance Co. of America (617) 725-7033 (617) 725-7033

Occidental Fire & Casualty (800) 525-7486 (800) 525-7486

Ohio Casualty Insurance Co. (513) 867-3000 (513) 867-3000

Oklahoma Farmers Union Mutual (800) 364-1511 (800) 364-1511

Omni Insurance Co. (800) 727-6664 Varies by state-Call main #

Pacific Employers Insurance Co. (215) 761-1000 Varies by state-Call main #

Phoenix Insurance Co. (800) 252-4633 (800) 252-4633

Preferred Risk Mutual Insurance (515) 267-5299 (515) 267-5299

Protection Mutual Insurance Co. (847) 825-4474 (847) 825-4474

Reliance Insurance Co. (215) 761-1000 Varies by state-Call main #

Republic Underwriters Insurance (214) 559-1270 (214) 559-1270

Rockingham Mutual Insurance Co. (800) 662-5246 (800) 662-5246

Royal Insurance Co. of America (800) 847-6925 Set up during disaster

Safeco Insurance (800) 332 3226 (800) 332 3226

Scottsdale Insurance Co. (480) 948-0505 (480) 948-0505

Selective Insurance Co. of America (973) 948-2900 (973) 948-2900

Sentry Insurance a Mutual Co. (715) 346-9200 (715) 346-9200

Shelter Mutual Insurance Co. (800) SHELTER (800) 743-5837

Southern United Fire Insurance Co. (800) 851-9476 (800) 851-9476

Standard Fire Insurance Co. (800) 252-4633 (800) 252-4633

Travelers (800) CLAIM-33 (800) 252-5633

Trinity Universal Insurance Co. (214) 360-8039 (800) 777-2249 ext. 8575

Twentieth Century Insurance Co. (800) 211-7283 (800) 211-7283

United Services Automobile Assn. (800) 531-8222 (800) 531-8222

United States Fire Insurance Co. (800) 690-5520 (800) 690-5520

USAA Casualty Insurance Co. (800) 531-8222 (800) 531-8222

Utica Mutual Insurance Co. (800) 695-1914 (800) 695-1914

Vesta Fire Insurance Corp. (800) 444-3928 (800) 444-3928

Westfield Insurance Co. (800) 443-3311 (800) 241-2541

Windsor Group (800) 852-8220 (888) 951-5599

Worcester Insurance Co. (800) 892-8877 (800) 892-8877

Zenith Insurance Co. (800) 440-5020 (800) 440-5020

----------------------------------------------------------------------------------------------------------------------------------Understanding The Claims Process

The Auto Claims Process

To expedite the claims process, call your insurance carrier directly at the phone number listed above. Calling your insurance carrier directly eliminates a third party (ISA) which, in turn, speeds up the process and gets your claim settled faster. A secondary option is to contact ISA (Denton: 940-566-2202; Gainesville: 940-668-7675) or visit one of our locations to report your claim. We will relay the claims information to the proper representatives. Once you have reported your claim, the insurance company claims associate will contact you as soon as possible.

Important things to remember during the claims process:

Take reasonable steps to protect your vehicle from further damage.
Make sure to tell the claims specialist where your vehicle is located.
Review your policy for specific coverage information.

Claims against you

Should any party allege that the accident was your fault, contact your agent or claim representative. The insurance company will conduct an investigation to assess those allegations.

Subject to the terms and conditions of your policy, The insurance company will pay those claims that you are legally liable to honor.

Injuries to you or other parties to the accident

If you or your passengers are injured in an accident in your vehicle and you have applicable medical payments coverage or personal injury protection coverage, your injury-related bills will be paid in accordance with your coverage, subject to the terms and conditions of your policy.

Auto Liability Coverage may protect you in the event that you damage someone else's property or cause injury to others.

Settlement

The insurance company will pay to repair, replace or the agreed upon actual cash value of your property subject to the terms and conditions of your policy. Check with your agent or claim representative for complete details.

The insurance company may be required to protect your lien holder as to amounts due them. The claim payment may include the name of your lien holder. Be sure to ask your lien holder about their procedure for endorsing your claim payment.

The Homeowners Claims Process

Look for potential safety risks. Take reasonable steps to correct them.
Take reasonable steps to prevent further damage.
If the loss is caused by theft, notify the police.
If the loss involves a credit card or bank fund transfer card, notify the credit card company or bank immediately.
Keep an accurate record of your repair expenditures.
Separate items that may be cleaned and/or repaired.
Check with your claim representative before you discard any items you plan to claim as damaged.
Review your policy for specific coverage information.

After an injury

Promptly report it to your agent.
Obtain names and addresses of any witnesses.
If possible, don't voluntarily make payments, assume obligations or incur expenses, except for emergency first aid at the time of the bodily injury.

Again, once the insurance company has received notice of your claim, a claim representative will contact you as soon as possible.

Major damage may require contractor/engineer inspections.

Some repairs may not be covered unless you purchased a specific endorsement.

Make an inventory of Damage

This inventory should be room-by-room, giving complete descriptions of the damaged property.

Personal Property Form

Following a personal property loss, you will need to provide an inventory of the lost, stolen or damaged items to your Claim Representative. Depending on the company, you may be able to provide the information your Claim Representative needs to settle your Claim by filling out a "Personal Property" form.

This form can often be filled out online or you may print it and complete it by hand. After you complete the form you will need to print it and mail it or fax it to your Claim Representative. Please keep a copy of the completed form for your records.

Please review the instructions for filling out the form usually located on the bottom of the form.

If your home is uninhabitable

Find temporary housing for your family (there is no coverage under the flood policy for this expense).
If possible, do not enter into any long-term leases until you talk to an insurance company claim representative.
Keep all receipts associated with the temporary housing, meals, and other miscellaneous expenses.
Payment for expenses that are beyond your normal living expenses may be available depending on the company.

Claims against you

Should any party allege that you or any insured under your policy is responsible for bodily injury or property damage, The insurance company will conduct an investigation to assess those allegations. Subject to the terms and conditions of your policy, the insurance company will adjust those claims in which you may be legally liable.

Settlement

The insurance company will pay to repair or replace your damaged property subject to the terms and conditions of your policy.

Check with your claim representative for complete details.

The claim payment may include name of your mortgage company. If it does, be sure to ask your mortgage company about their procedure for endorsing your claim payment.

This website contains only a general description of coverage, and is not a policy contract. COVERAGE UNDER ANY INSURANCE PRODUCT IS SUBJECT TO TERMS, CONDITIONS AND EXCLUSIONS IN THE ACTUAL POLICY AND VARIES BY CARRIER.

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Locations

1111 Teasley Lane
Denton, TX 76205
Phone: (940) 566-2202
Fax: (940) 565-0787
E: billiupsisa247@gmail.com

720 Belcher Street
Gainesville, TX 76240
Phone: (940) 668-7675
Fax: (940) 668-7191
E: billiupsisa247@gmail.com

Claim Information

Available Claim Forms

21st Century Insurance

21st Century Insurance Payments

AAA

Abiz

Abram Interstate Insurance

Access General

Accidental Fund

Acuity

Ada Vis Global

Admiral Insurance Company

AequiCap

Aetna

Aflac

AIC

AIICO

Alfa Vision

Alfa Vision

Alfa Vision

Alfa Vision Claims

Alfa Vision Claims

Alfa Vision Claims

Alfa Vision Payment Link

Alfa Vision Payment Link

Alfa Vision Payment Link

Alfa Vision Policy Information

Alfa Vision Policy Information

Alfa Vision Policy Information

Allianz Life Insurance Company of North America

Allied Insurance

Allstar Financial Group

Allstate Workplace Division

AmCOMP

America First Insurance

American Collectors Insurance

American Commerce Insurance Comnpany

American Community Health

American Equity

American Financial Services

American Financial Services

American Financial Services

American General

American Hobbyist

American Intl. Group

American Medical Security

American Mercury Insurance Co.

American Modern Insurance Group

American Modern Payment Link

American Southwest Insurance Managers

American Southwest Insurance Managers

American Southwest Insurance Managers

American Strategic Insurance

Amerisafe

Amerisure Companies

Ameritas Acacia

AmerUs Life Insurance

Amigo MexI nsurance

Anchor General Insurance

Anderson & Murrison

Anthem Insurance

Appalachian Underwriters, Inc.

Applied Underwriters

Arizona Oasis General Agency

Arrowhead General

Association Casualty

Assurant Health

Atlantic Mutual

Austin Mutual Insurance Company

Auto International Insurance

Auto Owners Insurance

AutoOne Insurance

Avesis

Badger Mutual Insurance Company

Baja-Mex Insurance Services, Inc.

Bankers Insurance

Bituminous Insurance companies

Bliss & Glennon, Inc.

Blue Cross / Blue Shield

Blue Cross Blue Shield of Texas